The ShellEX Advantage

Enabling the last mile connectivity with the customer

In the ever-emerging market scenario where various types of products / services are sold through the TeleSales or eCommerce medium, ShellEX plays a critical role in enabling the last mile connectivity with the customer. We boast of a vast Domestic Network with seamless Expansion Capability.

Our Unmatched Network/Reach

Corporate Office

Navi Mumbai (Belapur)

Head Office / Registered Office

Mumbai (Andheri)

Office Locations

Mumbai (Andheri)
NCR (Delhi)
Hyderabad
Pune
Chennai
Bengaluru

States

Maharashtra & Goa Tamil Nadu Uttar Pradesh Madhya Pradesh
Gujarat Kerala Haryana and growing…
Rajasthan Karnataka West Bengal
Andhra Pradesh NCR Punjab

Our Commitment

  • We surpass our client expectations consistently 
  • We exercise robust and compliant procedures 
  • Strict adherence to ShellEX Code of Conduct 

Backend Helpdesk

  • Experience to handle processes requiring local delivery commitments with Centralized / Decentralized reporting capability
  • Real-time updates to all Stakeholders
  • Constant review of current processes and improving efficiencies
  • Optimum utilization of resources
  • Agility and ability to adapt to dynamic market environment
  • Dedicated team to ensure Service Excellence
  • Regular training & review to ensure we follow / inculcate the best practises

Domain Knowledge

With decades of Industry-wide experience behind us as a Group, we have understanding and capabilities of servicing requirements from various industry segments including:

  • Banking
  • Insurance
  • Financial Services
  • Telecom
  • NGOs (Non-governmental organizations)
  • Travel & Aviation
  • Hospitality
  • PSUs (Public Sector Undertakings)
  • MSPs (Managed Service Providers)
  • FMCG (Fast-moving Consumer Goods)
  • Retail
  • Consulting

Testimonials

I’m pleased to appreciate the whole team for the hard work put in. I am more than happy with the conversions and I hope you will continue in the same way. We are always here to help in any way we can. All the best guys and wish you a happy Diwali and a Prosperous New Year.
A Leading Non-profit Organization in India that aims to restore Children’s Rights in India
This was to appreciate the efforts of ShellEX team for extremely organised pick-up process across all my markets. The team is also very quick & proactive on solving issues given to them. Kudos to the team.
Leading Global Telecommunications Company with operations in 20 countries across Asia and Africa
Certificate of Excellence – Star Team Award – Maharashtra & Goa 2013-2014 for consistently demonstrating the brand attribute of being ‘alive’.
Leading Global Telecommunications Company with operations in 20 countries across Asia and Africa