MR. NILANJAN PODDAR
Vice President – Callcenter & Networks
Mr. Nilanjan has over 20 years of experience in Customer Service, Operations, Sales, BPO in Telecom, DTH, Education and Technical Support . He has the ability to conceptualize and implement customer service & operations strategies for building new markets and achieving business targets. He is also proficient in Operations , channel management and Vendor Development & Management . Nilanjan has worked with companies like NIIT, Wipro Spectramind, Tata Teleservices(M) Ltd & Reliance Communications Ltd.
At ShellEX, he manages PAN India Call Center Operations and Network.
Prior to joining ShellEX, Nilanjan was a General Manager at Reliance Big TV Ltd.( A Reliance Communications Ltd Subsidiary )